Terms & Conditions
Welcome to fyoufit.co.uk. By accessing or using our website, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
1. General Information
1.1. Company Details: fyoufit.co.uk ("we", "us", or "our") operates as an online store providing fitness-related products and services in the United Kingdom.
1.2. Contact Information: For any inquiries regarding these Terms and Conditions, please contact us at info@fyoufit.co.uk or by using the ‘enquiry form’ on https://www.fyoufit.co.uk.
1.3. Service Availability: Our website is accessible worldwide, and purchases can be made from any country without geographical restrictions.
2. Eligibility & Use of Website
2.1. By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
2.2. You agree not to use our website for any illegal, unauthorized, or prohibited purposes, including but not limited to fraud, copyright infringement, or unlawful distribution of content.
2.3. Accounts created on our website are for personal use only. Any resale of our products without prior written consent is strictly prohibited.
3. Orders, Payments, and Pricing
3.1. All orders are subject to availability and confirmation of payment.
3.2. Prices are listed in GBP (£) and include VAT where applicable.
3.3. We reserve the right to refuse or cancel orders at our discretion. In the event of cancellation, any payment received will be refunded.
3.4. Payment methods accepted include Mastercard, VISA, Apple Pay, Klarna.
3.5. Promotional offers and discounts are subject to expiration dates and specific terms, which will be clearly stated on the website.
3.6. Orders cannot be modified once placed. If an error occurs, customers must contact customer service immediately to request cancellation before dispatch.
4. Shipping & Delivery
4.1. Shipping is free for orders over £100. Orders below this threshold are subject to a shipping fee displayed at checkout.
4.2. We aim to dispatch orders within 2 working days. Delivery times vary depending on location but typically take 1-5 working days.
4.3. We are not responsible for delays due to courier services, strikes, customs clearance, or other unforeseen circumstances.
4.4. Customers will receive tracking details upon dispatch. If an order is delayed beyond the estimated timeframe, please contact us for assistance.
4.5. International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
5. Returns, Refunds, and Cancellations
5.1. Free Returns within 21 Days: Customers may return items within 21 days of delivery at no cost, provided the items are unused, in original packaging, and with tags attached.
5.2. Refunds will be processed within [number] days of receiving the returned product. Shipping fees are non-refundable unless the item is defective.
5.3. If an order is canceled before dispatch, a full refund will be issued. Orders that have been shipped must be returned before a refund can be processed.
5.4. Exchanges are only available for the same product in a different size or color. If the desired item is out of stock, a refund will be issued.
5.5. Any returned items that are damaged, worn, or not in their original packaging will not be eligible for a refund.
6. Warranty & Liability
6.1. We do not guarantee that our website will always be available, secure, or error-free.
6.2. Our products come with a [duration] warranty, covering manufacturing defects. This does not cover misuse, accidental damage, or normal wear and tear.
6.3. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
6.4. In the event of a dispute regarding product quality, customers must provide photographic evidence and details of the issue.
7. Intellectual Property
7.1. All content on this website, including logos, images, text, and graphics, is the property of fyoufit.co.uk and is protected by copyright laws.
7.2. Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.
8. Privacy & Data Security
8.1. We collect and process personal data in accordance with our Privacy Policy, which complies with UK GDPR regulations. By using our site, you consent to this data processing.
8.2. We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
8.3. All payment transactions are processed through secure third-party payment gateways and are encrypted to ensure data security.
8.4. We do not store credit card details and we will never share your personal information with third parties without your consent, except as required by law.
8.5. Users are responsible for maintaining the confidentiality of their account credentials and should notify us immediately of any suspected unauthorized access.
9. Third-Party Links & Services
9.1. Our website may contain links to third-party websites. We are not responsible for their content or policies.
9.2. Any transactions with third-party providers are at your own risk.
10. Governing Law & Dispute Resolution
10.1. These Terms and Conditions are governed by UK law. Any disputes shall be resolved in [your chosen jurisdiction, e.g., the courts of England and Wales].
10.2. In case of a dispute, we encourage customers to contact us first to seek a resolution.
11. Fraud Prevention & Abuse
11.1. We reserve the right to refuse service to any customer suspected of fraudulent activity, abuse, or misconduct.
11.2. Chargeback fraud or misuse of our return policy may result in the suspension of account privileges and potential legal action.
12. Force Majeure
12.1. We shall not be held responsible for any delay or failure in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, strikes, pandemics, supply chain disruptions, or government-imposed restrictions.
13. Amendments & Updates
13.1. We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page.
13.2. Continued use of our website after changes have been made constitutes acceptance of the updated terms.
14. Contact Us
For any questions about these Terms and Conditions, please contact us at info@fyoufit.co.uk or use the enquiry form on https://www.fyoufit.co.uk.
fyoufit.co.uk - All Rights Reserved
Last Updated: 27/02/25